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Toll overcharge refund

Touch 'n Go – Bayaran balik caj berlebihan

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Claim back toll overcharges through Touch 'n Go.

  1. Register your Touch 'n Go card on the TNG Portal (needed for refunds).
  2. Request an overcharge refund within 2 months via TNG eWallet, the eRefund form, Careline 03-2714 8888 or a service centre.
  3. PLUS highways: refunded within 30 days of the transaction date, subject to PLUS verification.
Official site Open in the app

Checked 15 Oct 2026

Step-by-step screenshots

Touch 'n Go eRefund page: register your card before requesting a refund
1. Register your Touch 'n Go card on the TNG Portal (needed for refunds).
eRefund option for RFID tags for incorrect toll charges
2. Request an overcharge refund within 2 months via TNG eWallet, the eRefund form, Careline 03-2714 8888 or a service centre.

Questions

What is Toll overcharge refund?

Touch 'n Go – Bayaran balik caj berlebihan: Claim back toll overcharges through Touch 'n Go.

How do I get started with Touch 'n Go – Bayaran balik caj berlebihan?

Follow the 3 steps on this page. Step 1: Register your Touch 'n Go card on the TNG Portal (needed for refunds).

When was this information checked?

Checked on 15 Oct 2026 against the provider's official page.